From the small beach town of Whangamatā, Caitlin Watts found her passion for coffee in her first job in a cafe at the age of 14.
After feeling uninspired by university, she returned to her full-time job and eventually started at Scratch Bakers during the COVID-19 lockdown in 2021. Here, she learned the cafe's ins and outs while only serving takeaway coffees.
After flourishing as a barista, she was eventually promoted to manager.
Caitlin Watts
"Coffee is such a global passion; you can work in the industry worldwide," expressed Watts.
"There are no limits that will leave you bored with your career; every day is different."
Watts highlighted the connections and relationships she has made through the hospitality industry and has found new confidence through meeting and talking to people.
"Not only have I made lifelong friends with my coworkers, but I have also gotten to know the everyday regulars and formed connections," said Watts.
In Watts' opinion, the key to making coffee is consistency and perfecting each individual step.
"You must ensure every shot is extracted at the same standard and that the milk has the right texture and temperature."
Scratch Bakers has a large kitchen team that bakes cabinet food from scratch, including sourdough bread and mini doughnuts.
In her spare time, Watts relaxes by spending time hiking and photographing the outdoors.
When asked what her go-to coffee order was, Caitlin Watts said anything over ice, specifically an oat milk latte on a cold morning.
