The Burnt Chef Project has launched a groundbreaking global mental health and coaching service for the hospitality industry worldwide.
The Burnt Chef Project, a global non-profit social enterprise committed to eradicating mental health stigma in the hospitality industry, has announced the relaunch of its upgraded Employee Assistance Programme (EAP), available worldwide.
This powerful new service has been developed in direct response to the increasing demand for accessible, high-quality mental health support within hospitality. It is designed specifically for those who work in this fast-paced, high-pressure industry, many of whom face barriers when it comes to accessing help.
The programme has offered toll-free access in major countries where hospitality professionals need it the most. The service has multilingual delivery and provides support in over 30 languages to reflect the diversity of the sector.
The Employee Assistance Programme is accessible 24 hours a day, seven days a week, 365 days a year, including weekends and public holidays.
It has been designed to be accessed across multiple routes, and is available via a toll-free number, WhatsApp, web browser or app, and ensures support is available no matter the preferred method of communication.
The programme is fully funded by the Burnt Chef Project, and is free to use for individuals without access to employer-provided support.
As with most services of this nature, the services are confidential, and independent from any employer, ensuring safety and trust.
The Employee Assistance Programme offers six counselling sessions per issue, per year, and can cover a broad range of topics, such as managing stress and anxiety, improving relationships, navigating grief and loss, career pressures, self-confidence and parenting challenges.
The service also offers mindfulness and life coaching, supporting personal growth alongside therapeutic care.
Country-specific legal, debt and managerial advice is also available, as the Employee Assistance Programme can offer tailored support depending on location and needs.
The service is available to immediate family members too, recognising that mental health doesn’t end at the shift, and supporting families will also support the individual.
“This is the only service of its kind built exclusively for the hospitality industry, and it exists to make sure that no one feels alone in their struggle. Whether you're a KP or a GM, working front or back of house, we’ve built a multilingual, toll-free global service that meets you where you are. It’s confidential, accessible, and ready when you need it,” said Kris Hall, Founder of The Burnt Chef Project.
This service is available to individuals who do not already have access to a workplace mental health support scheme, thanks to the ongoing fundraising efforts and generosity of The Burnt Chef Project’s global community.
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