USA | Playa Bowls has partnered with SynergySuite to power its next phase of growth through artificial intelligence.
Playa Bowls, the vibrant, smoothie-bowl brand turning coastal vibes into a coast-to-coast movement, has selected SynergySuite as its AI-powered back-of-house technology partner to streamline operations and support its continued national growth. With more than 200 locations and counting, Playa Bowls is setting a foundation for future operational consistency across its stores.
“Playa Bowls had the pleasure of working with Shantae Hill and Kevin Reid, two outstanding PMO Managers from SynergySuite, to support the full integration of the back-of-house platform and go-live for our pilot locations. Their support and leadership were instrumental to the success of this initiative,” said Murk Maddock, VP of Operations at Playa Bowls.
“From the start, they provided structure, clear communication, and steady guidance through every stage of the process. Their ability to keep cross-functional teams aligned, anticipate challenges, and drive timely solutions ensured that both pilot locations launched seamlessly and were fully integrated into the tech stack, including POS and suppliers. What stood out most was the way Shantae and Kevin partnered with our team, not just as project managers, but as trusted collaborators committed to our success. Thanks to their efforts, Playa Bowls now has a strong foundation to scale the integration with confidence.”
Playa Bowls will leverage SynergySuite’s platform to enhance food and labor management, automate inventory and purchasing workflows, improve reporting, and unify data across systems. The result: smarter, faster decisions at every level of the business.
“Playa Bowls has built a loyal following by staying true to who they are, and that authenticity translates into operational excellence, too,” said Jared Neilsen, CEO of SynergySuite.
“We’re excited to support a brand that values consistency, efficiency, and guest experience as much as we do. We highly recommend SynergySuite to any organisation looking to deliver high-impact initiatives successfully.”
The partnership highlights the growing demand among high-growth restaurant brands for modern, connected solutions that improve margins and simplify operations at scale.
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