Uber has announced that its apps Uber Eats and JUMP will be temporarily paused as the country prepares for the Level 4 Alert lockdown.
Uber’s ride-sharing platform however, has been classified by the NZ Government as an essential service and will remain online for those who need to travel from A to B.
“We will be rolling out messages in the app to remind riders only to travel if they really need to, and to exercise caution for their safety and the safety of our community,” the company said in a statement.
Uber also announced that it would be postponing the planned launch of Uber Eats in Palmerston North, Napier, Hastings and Rotorua but was confident that the same enthusiasm for the app in those regions would be there once more when the time was right.
With the temporary suspension of JUMP and the Uber Eats app, the company explained it would turn its efforts to building a resilient plan to switch the apps back on when appropriate.
“This is only a pause,” reassured Uber, “Food delivery options are an integral service for so many people. Whether that’s assisting a restaurant to provide healthy meals for people living on their own, helping a delivery partner earn extra income to support their family, or bringing friends and loved ones together to celebrate a meal.”
The company has assured that it will honour its commitment to deliver 25,000 meals across Australia and New Zealand to frontline workers battling the COVID-19 pandemic when Uber Eats and JUMP are able to return to the community.
“We have no doubt that after this period of physical isolation, our communities will rebound stronger than ever.”