Starbucks Coffee Company has announced it will make several leadership changes, creating a clear geographic leadership structure, supported by global functions with deep functional expertise and the ability to drive impact on a global scale. These changes will go into effect on April 1st.
“We are making strong progress against our Triple Shot with Two Pumps Reinvention plan,” Laxman Narasimhan, Starbucks chief executive officer.
“To further accelerate progress, consistent with our ambitions, we are realigning the organization to balance clear geographical focus with investing in functional capabilities to scale around the world, generating productivity and reinvigorating our partner culture.”
Michael Conway will take on the newly created role of CEO, North America. Since joining the company in 201, Conway is respected, and is most currently serving as group president for International and Channel Development.
Given the vital nature of her role, Sara Trilling will remain executive vice president and president, North America, focused on enhancing the retail partner experience while growing the North America store portfolio and our North America licensed store business, reporting to Conway. Trilling remains a member of Narasimhan’s executive leadership team.
Three out of four of the company’s new store openings are planned for outside the U.S., and Starbucks intends to grow to 55,000 stores globally as part of the company’s strategic plan. Additional leaders include Brady Brewer, Belinda Wong, Molly Liu, and Lyne Castonguay.
“As we look to the future, the opportunity we have is truly limitless,” said Narasimhan.
“Throughout our history, we have continued to reinvent not who we are or what we stand for, but what we do and how we connect with our customers and deliver our long-term aspirations. Because of our partners, and with our strategic plan and world class-leadership team, the best days of Starbucks are ahead of us.”
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