COVID-era Delivery Demand Grows

In the United States, Domino’s Pizza has announced another hiring spree as the effects of the COVID-19 pandemic continue. The pizza chain is looking to hire 20,000 more employees, including delivery drivers, pizza makers, customer-service representatives, managers and assistant managers at both their corporate and franchised stores, as well as workers for supply-chain centres.

This hiring spree follows a similar announcement at the start of the pandemic, when Domino’s said it would be hiring 10,000 more employees to keep up with delivery demand.

The new hiring spree is meant to keep up with continued demand, and this time around, Domino’s is emphasising that the surge of new or returning employees will help those in the industry that have faced layoffs or unemployment.

“We realise that these are tough times, and not only do we want to maintain strong service levels, but we also want to provide opportunities to those who have lost their jobs or are facing reduced hours,” Tom Curtis, Domino’s executive vice president of operations and support, said in a statement.

“Domino’s stores offer flexible work options, which include part-time and full-time opportunities. If you’re looking for a steady income and want to be a part of a great team, we encourage you to apply.”

Similarly the demand for delivery has increased here in New Zealand. Businesses that already had strong delivery were able to pivot fairly easily to contactless services. These larger QSR chains will hopefully be a source of employment for the struggling hospitality industry here in Aotearoa if this takeaway revolution continues.

The demand for a larger workforce in the U.S matches Domino’s stellar performance during the pandemic, with same-store sales up 16.1 percent for the second quarter, the strongest quarter for the company in nine years.