USA | Hospitality platform Restaurant365 strengthens its leadership team to support product innovation and customer success.
Restaurant365, the all-in-one restaurant management platform, has announced Ryan Polk and Kim Peretti joined the company as Chief Product Technology Officer and Chief Customer Officer, respectively.
"We're honoured to be joined by two world-class high-growth SaaS leaders with proven track records of success in both the private and public markets," said Restaurant365 CEO and Co-founder Tony Smith.
"They both fit our company culture so well, and their experience and passion align with our high aspirations for the future."
Peretti, a seasoned customer success executive with over 25 years of experience, most recently served as Chief Customer Officer at Klaviyo, where she led customer success and experience during rapid expansion and IPO. She was previously Group Vice President of Customer Success at DocuSign and has held customer success leadership positions at Adobe, Qlik, and Symantec. Peretti is a passionate advocate focused on customer experience and creating customer value while delivering tangible results to the business.
"I'm excited to join an organisation so dedicated to supporting the success and outcomes of thousands of restaurant operators across the country," Peretti said.
"I look forward to working with our customers, partners, and the entire Restaurant365 team to continue helping our customers succeed and grow their businesses."
Polk, who joins R365 after serving as Stack Overflow's Chief Product Officer, has brought 25 years of technology leadership experience and will support the expansion of Restaurant365's platform and products.
"I was drawn to the company because it has such strong restaurant management solutions built to solve restaurant operators' pain points and help them uncover new opportunities in such an important industry," Polk said.
"I'm eager to help take Restaurant365's growing suite of foundational products to the next level."
Polk oversaw scaling Carbon Black's R&D department from 170 to 550 employees, driving 100 percent ARR growth, and leading the company through an IPO and eventual sale to VMware, achieving a 300 percent increase in market value. Polk holds board positions at Dragonboat and LaunchNotes and was previously an Operating Partner at Insight Partners, where he provided strategic guidance to executive teams on building their R&D organisations.
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