Few things irritate a restaurant or café customer than poor service or a wobbly table. Often this has nothing to do with the management of the premises – customers move tables that have been put in the optimum position, and during a busy service period empty water glasses can sometimes go unnoticed. As innocent as these oversights may be, they can have a real impact on whether a customer chooses to return. Searchfield has launched two new products which can overcome these common hospitality challenges.
FLAT Equalizers are reinforced plastic feet, each housing a stainless-steel thread which, when compressed by pressing down on the table top, activates our hydraulic stabilisation technology, taking the wobble out of the table. Equalizers come in a variety of sizes (metric and standard/UNC) to fit almost any table with screw-in feet. They're designed to protect against impact and corrosion, are fully sealed to block out dirt, food particles and other grime.
Noodoe injects a touch of much-needed magic into everyday routines of a restaurant. Noodoe is the invisible, but ever-present, concierge at each table, communicating with waitstaff via a wristband. It makes waiting for service disappear, helps table turnover rise to new heights and, most importantly, puts smiles on the faces of your customers.
The Noodoe blocks can be customised to suit any requirements. Standard New Zealand icons are Water, Bill, Order and Service which allow customers to request these items at any time. Noodoe blocks can even be added to the “pass” to alert the wait staff when meals are ready. The Noodoe tablet makes it simple to configure to any pre-existing restaurant service layout, add zones etc and the signal is so strong that outdoor tables are no problem.
By addressing the things that irk customers most, restaurant and café owners can transform first- time-visitors into their most loyal regulars.
For more information contact Alan on 09 444 5750 or alans@searchfield.co.nz.
