The Restaurant Association has announced Academy Chair (Oceania) for The Worlds 50 Best Restaurants, Alexandra Carlton as the keynote speaker for Ignite Hospo 2024.
At Ignite Hospo 2024, Carlton's keynote address will delve into the criteria for selection in the World’s 50 Best Restaurants, offering invaluable insights into what makes an occasion or establishment memorable.
With a career spanning two decades in journalism, Carlton has covered a broad spectrum of topics from travel to women's issues to current affairs, but her primary passion has always been food.
She will discuss the factors that drive interest in new dining spots and what this means for New Zealand restaurateurs and establishments. With a keen eye on how Kiwis can shine on the world stage, Alexandra will explore the steps needed to achieve and maintain international recognition.
A key aspect of Alexandra’s talk will be on sustaining recognition and avoiding the detrimental effects of "Star Drop," where losing a Michelin star can lead to severe backlash, staff departures, and rapid declines in bookings. Her insights will be crucial for venues aiming to maintain their prestige and customer base. Additionally, Alexandra will share her thoughts on whether she believes New Zealand has the potential to break into the World’s 50 Best.
Also joining the lineup is Albert Cho, known for his cutting-edge restaurant reviews and his unfiltered, candid style. Albert Cho, or "Alby," has transitioned from food blogger to restaurateur, co-owning Tobi restaurant on Ponsonby Road. He continues to run Eat Lit Food, one of New Zealand’s most influential food platforms, known for its authentic and witty flair.
Cho will bring his unique perspective on what makes a dining experience stand out, handling negative reviews, and the lessons he has learned since entering the hospitality industry. His multifaceted approach and unique outlook aim to inspire attendees and provide practical strategies for enhancing customer satisfaction and engagement.
Ignite Hospo 2024 is set to be an unmissable event for New Zealand hospitality business owners, offering a blend of inspiring talks, practical workshops, and unique networking opportunities.
More news here.
