Attended by more than 270 members of FANZ, The Westpac New Zealand Franchise Awards were held in November and saw Columbus Coffee, Kapiti and Porirua owners take out the Franchisee of the Year award.

The judges commented that this was an impressive application covering all requirements and reflecting a very strong focus on customer satisfaction and monitoring of business performance across a comprehensive range of measures.

The Hall family has been working towards delivering a comfortable environment with a warm family or second home feeling, and has certainly achieved it in winning this award. The Hall family also took out the award for Retail, Food & Beverage Best Franchisee of the Year.

The franchise Columbus Coffee took out the award for F&B Best Franchise System Award and the Media Campaign of the Year award.