Q: My employee is behaving badly. Can I cut her hours in half?

A: We understand the impact a difficult employee can have on your business.

However, you need to remember that reducing someone’s hours for behaviour or performance issues alone is likely to give that employee grounds for a personal grievance.

As frustrating as this might seem, there are plenty of other tools you can use to help manage an employee’s behaviour. This could range from an informal chat to a disciplinary process that ends in dismissal.

It’s important that you seek advice from the beginning of any process. Following the right steps will reduce the risk for the business and put it in a stronger position. If you need assistance with a difficult employee, please call the Restaurant Association’s Helpline Team on 0800 737 827.